Attendance and cancellation decisions
Close attendance, correct absence and resolve cancelled or changed participant bookings.
Close attendance without treating every missing scan as absence
Resolve unmarked bookings against a bounded attendance window before settling session usage.
Apply a cancellation cutoff at the exact boundary
Decide eligibility from a recorded request instant and an explicit inclusive or exclusive rule.
Reverse a no-show after attendance evidence arrives
Correct the attendance classification while preserving the original deduction and its reversal.
Cancel a whole session and resolve every affected booking
Track attendance, entitlement and notification outcomes for a session cancelled by the operator.
Rebook after cancellation without carrying over the old entitlement
Create a new booking with a traceable link to the cancelled one and a fresh entitlement decision.
Cancel one person from a group booking
Change the named participant record while preserving the remaining party and its session allocations.
Replace a named participant without transferring their package
Review identity and entitlement separately when someone takes another participant’s place.