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Membership & Booking Systems

Customers choose a time, book and pay, while staff manage capacity, memberships and attendance in one place. Rescheduling, renewals and reminders follow your business rules.

Member checking in with a phone at a sunlit Pilates studio

From available time to confirmed attendance

Availability and reservations

Show bookable sessions or appointments using staff, room and capacity rules. Handle waitlists, rescheduling, cancellations and booking cut-offs where required.

Memberships and packages

Track memberships, remaining sessions, expiry dates and renewal status. Define how credits are reserved, consumed or returned when a booking changes.

Staff operations

Bring schedules, attendance, customer history and payment status into the staff view. Role permissions separate front-desk tasks from management changes.

Your deliverables

  • Customer booking and membership flows
  • Staff calendar, capacity controls and scoped payment integration
  • Cancellation rules, notifications and administration guide

Before we scope the work

Supply your timetable, membership plans, capacity rules and policies for late cancellation, refunds and expiry. Include examples of bookings staff currently handle manually.

Project questions

Can it work across several locations?

Yes, location-specific schedules and capacity can be scoped. We also agree whether memberships, credits and staff permissions are shared between branches.

Can existing memberships be imported?

We review the export format and reconcile remaining credits, expiry dates and active bookings before migration. A trial import helps identify records needing manual correction.

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