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Astera Technology

Resolve an arrival with no matching booking

Distinguish a mistaken identity, wrong session and genuine walk-in before creating attendance.

Do not make attendance create its own entitlement

Synthetic rule: attendance must reference a confirmed booking. An unmatched arrival enters a front-desk review record with no session consumption. Staff may locate an existing booking or create an eligible walk-in booking under a separate availability and entitlement check. A name resemblance alone cannot establish identity.

Synthetic unmatched-arrival review
ArrivalFindingBooking actionAttendance result
A-U1Member ID confirms B-U1Link existing bookingCheck in B-U1
A-U2Booked for tomorrowKeep tomorrow bookingNo attendance today
A-U3No booking; one valid unitAvailability review requiredPending; no usage
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Resolve the arrival against a valid booking

  1. Verify member identity and intended session without exposing another person’s records.
  2. Search for a confirmed matching occurrence and record the finding.
  3. Check in the located or newly eligible booking; otherwise keep the arrival unresolved.

No place or no entitlement means no walk-in confirmation; do not overwrite tomorrow’s booking to bypass the checks.

Which arrivals are established attendances from this table?

Show the worked answer

Only A-U1 after accepted check-in. A-U2 concerns tomorrow, and A-U3 still lacks a confirmed booking.

The unresolved-arrival queue should retain the actual arrival time so later review does not imply the person arrived at processing time.

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