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Astera Technology

Kitchen tickets and customer receipts

Preparation instructions and charged sale evidence serve different readers.

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Compare the operating models

In this fictional example, Table4 orders a drink and no-onion noodles. The bar needs the drink; the kitchen needs noodles plus the modifier; the customer receipt needs the charged items and totals. Sending the full receipt everywhere obscures the preparation job.

Filled decision worksheet
Business requirementPreparation ticketCustomer receipt
Bar outputDrink, quantity and order referenceFull charged basket is unnecessary
Kitchen outputNoodles, no onion, table/orderPrice totals cannot replace instructions
Customer outputPreparation routing not neededCharged items, adjustments and total
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Work through the chosen model

Preparation lines retain station, ordered quantity, modifiers and order reference. Receipt lines retain the sale’s charged quantities and amounts. Both derive from one order; separate station work does not create multiple sales.

  1. Take the complete customer order
  2. Route preparation to the actual stations
  3. Issue the receipt for the charged sale

Station outputs improve preparation clarity but need accurate routing. Keep station instructions short enough for the actual preparation task.

One order produces a bar drink ticket, a kitchen no-onion noodle ticket and one customer receipt. The customer is charged once for each ordered line.

When the other model fits

A sealed bottle needs no kitchen work. Send it as a noodle preparation task?

Show the worked answer

No. Route only work the station actually performs.

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