An internal note can describe unfinished decisions
Synthetic internal note N-271 proposes reissuing October output after the data owner checks rows. The data owner has not yet accepted the plan. Another note N-272 records that customer guide G-2 has been checked and can be sent. A reply must not say “October output has been replaced” merely because N-271 exists. The fixture separates approved instructions from proposed operations, without defining contractual authority.
| Note | Decision state | Action evidence | Public reply treatment |
|---|---|---|---|
| N-271 | Reissue proposed | No reissue completed | Describe proposal if relevant |
| N-272 | G-2 instructions accepted | Guide available | Can send current guide |
| Claim: output replaced | No supporting decision/action | Absent | Reject completed-action wording |
Check decision state before turning notes into instructions
- Read internal note context
- Identify proposal or accepted instruction
- Check whether action occurred
- Write the appropriate customer message
Do not copy internal shorthand that implies certainty or completion unsupported by the case record.
Which note supports sending a ready instruction now?
Show the worked answer
N-272 for G-2. N-271 remains a proposed reissue and does not prove a completed replacement.
Keep plan acceptance and actual completion as separate facts. A proposed operation can be communicated as a proposal while its decision remains open.