Link each question to a blocked decision
Synthetic E-54 seeks a report export. The sample file exists and report columns are agreed, but the frequency and historical window are unknown. Asking the customer to resubmit a complete generic requirements form adds no evidence for the two blocked decisions. The follow-up asks whether the run is daily or on demand and which starting period must be included. Preserve what is already confirmed.
| Scoping decision | Known evidence | Targeted question | Unblocked by |
|---|---|---|---|
| Output columns | Approved field list F-5 | No repeat question | Already unblocked |
| Run frequency | Not stated | Daily run or staff-requested export? | A stated choice |
| History window | Not stated | Which first period must be included? | A named starting period |
Resume only the newly supported decision
- List unresolved decisions
- Remove already answered questions
- Send necessary questions
- Attach answers to affected scope
If a reply changes the agreed columns, reopen that specific scope decision; do not discard every earlier answer.
The customer chooses daily export but gives no history period. Is the full scope ready?
Show the worked answer
No. Frequency is resolved; the history window remains unknown. Ask that remaining question without repeating the frequency request.
These questions are synthetic examples. Request only the information needed for the current scoping decision; this is not a generic form-error recovery lesson.