Record candidates and eliminate unsupported matches
The sample warehouse finds carton C-X, six units, without its lot label. Local records contain two possible lots of the same item. Its intact carton serial S44 matches a receiving photo for L-E; L-F shows serial S45. Quantity and shelf proximity alone are not accepted identity evidence in this example.
| Candidate | Recorded serial | Observed evidence | Decision |
|---|---|---|---|
| L-E | S44 / photo RE-E | C-X shows S44 | Match supported |
| L-F | S45 / photo RE-F | C-X is not S45 | Exclude candidate |
| Replacement label LB-X | L-E / C-X / 6 units | Reviewer signs RE-E comparison | Apply and retain investigation |
Replace a label only after identity is supported
- Hold unlabelled carton
- Capture surviving marks
- Compare receiving evidence
- Reviewer accepts or leaves unresolved
- Replace label with investigation reference
If S44 is unreadable or appears in conflicting records, keep C-X held. Do not choose the lot with the most similar quantity.
LB-X restores L-E on the existing six units; it is not a receipt or a new lot. Capture who approved the evidence and where the original photo is stored. Any release also needs the lot’s existing inspection state to allow it: recovering identity alone does not pass a failed inspection.
If RE-E proves identity but L-E is still on inspection hold, may C-X go to picking?
Show the worked answer
No. Restore the label to L-E and keep all six units on hold until the inspection release exists. Identity and condition are separate decisions.