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Astera Technology

Linked support outcomes with separate completion evidence

Inspect a resolved question and an unresolved failure inside one case.

Illustrative support case with fragment links and outcome disclosures.

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Keep the parent open when one outcome remains

Synthetic T-131 includes missing export row B and a title-setting question. The title answer is customer-confirmed; row B remains missing. The preview offers links to each outcome and separate evidence.

Filled preview acceptance sheet
Input or inspectionExpected viewBusiness meaning
Inspect title outcomeAnswered; confirmation C-131Question complete
Inspect missing rowStill investigatingFailure open
Read parent stateOpen; one outcome remainsOne answer does not close both
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Follow the request-specific evidence

  • Fragment links target the relevant outcome disclosure.
  • The parent state is text, not a colour-only mark.

How many outcomes remain unfinished?

Show the worked answer

One, the missing-row outcome. The parent case remains open.

Expanding or following an outcome does not mark it resolved.

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