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Astera Technology

Resolve support references before retiring an old guide

Map active references to a suitable replacement while preserving historical case evidence.

Separate current navigation from historical references

Synthetic guide G-331 is retired after verified replacement G-332 covers the same export task. Active help navigation can point to G-332. An older resolved case cited G-331 at the time and retains that historical reference with retirement status. Guide G-333 concerns login and is not a suitable replacement despite being active. The fixture records link dispositions without claiming a redirect or editing any website.

Filled synthetic support record
ReferencePurposeCandidate targetDisposition
Active help entryCurrent export instructionsG-332 same taskUpdate current entry
Resolved case T-33Historical instruction evidenceOriginal G-331Retain with retired status
Proposed replacementCurrent export instructionsG-333 loginReject unrelated replacement
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Review the purpose of each reference

  1. List current and historical references
  2. Verify replacement task coverage
  3. Update appropriate current entries
  4. Retain historical evidence with status

If no suitable replacement exists, record that gap; do not point every reference to a generic help homepage and call it resolved.

Should T-33’s historical reference be rewritten as G-332?

Show the worked answer

No. It used G-331 at that time. Keep that evidence and the retirement status; current help navigation may separately use G-332.

Resolve active reference gaps before retirement. Historical references should preserve which instructions were available when the case was handled.

Related resources

Custom software development →