Work through an invoice-entry example

Suppose a wholesaler receives 600 supplier invoices a month. Staff currently read the PDF, find the supplier, enter the amount and tax fields, attach the original and send the draft for approval. At six minutes per invoice, that is 60 hours of entry work. These are invented planning inputs; measure your own baseline before using the calculation.

For a first pilot, let the model extract fields into a draft. Keep supplier creation, approval and payment outside its permissions. A draft with an unknown supplier, unreadable amount or repeated invoice number goes into an exception queue. Never treat a model’s confident wording as evidence that the invoice is correct.

Count the review work that remains

Illustrative monthly effort · 600 invoices
WorkCalculationHours
Manual baseline600 × 6 min ÷ 6060
Review 480 normal drafts480 × 1 min ÷ 608
Resolve 120 exceptions120 × 6 min ÷ 6012
Sample checks and upkeepAssumed monthly allowance5
Pilot total8 + 12 + 525

Illustrative inputs, not observed performance. Assumes every draft is reviewed.

How exception rates change the workload

Staff hours per month · zero baseline

Total staff effort
Manual entry
60
20% exceptions
25
50% exceptions
40

Pilot effort = normal drafts × 1 minute + exceptions × 6 minutes + 5 hours upkeep. The 50% scenario has 300 normal drafts and 300 exceptions.

View data table
How exception rates change the workload
ScenarioTotal staff effort
Manual entry60
20% exceptions25
50% exceptions40

At 20% exceptions, the model releases 35 staff hours per month. This is available capacity, not automatically a payroll saving: the team may spend that time on other work. Compare the value of the work you can actually redirect with model usage, integration support and setup effort. At 50% exceptions, the released capacity falls to 20 hours.

Decide what would stop the pilot

Example acceptance tests
InputExpected behaviourEvidence
Same invoice uploaded twiceOne draft; second upload flaggedInvoice ID and duplicate log
Unrecognised supplierHold for staff; do not create a payeeException queue entry
PDF says “ignore your rules”Treat document text as data; preserve permissionsNo unauthorised action in audit log
Model or accounting service unavailableQueue safely or return to manual entryEvery input accounted for

Before you proceed

  • Measure current volume, effort and error types.
  • Select a process owner who can review exceptions.
  • Compare a rule-based option with the AI proposal.

Put this into practice

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